Privacy Policy

Privacy Policy

Your privacy is important to us. We would like to share our privacy policy in compliance with the Personal Data Protection Act 2018 (PDPA), governing our collection, use, disclosure of your information. Please be informed that this Privacy Policy applies to Academy of Certified Counsellors (“ACC”).

What Information We Collect and How We Collect Information

We collect information such as your name, email and/or contact number when you:

  • Register on our site or fill out a form
  • Fill up and update the Personal Data Privacy Act Consent Form
  • Enquire, apply or enrol for a course or talk
  • Fill up an online form where web technology like cookies may be deployed during web login

What We Use Your Information For

Any of the information we collect from you may be used in one of the following ways, to:

  • Personalize your experience. Your information helps us to better respond to your individual needs
  • Improve our website. We strive to continually to improve our website and offers based on the information and feedback we receive from you
  • Enhance customer service experiences. Your information helps us to effectively respond to your customer service requests and support needs
  • Process your enquiry, application or enrolment. Your information helps our customer service to assist you in completing your transaction with us
  • Update you on the latest happening and new courses in the Institute
  • Administrate a contest, promotion, survey, or other events
  • Improve marketing strategies

How We Protect Your Information

Your information, whether public or private, will only be used by ACC. Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purposes of delivering the purchased service requested by you.

If at any time you would like to unsubscribe from receiving emails, you may send us an email. We will act on it within the next 5 working days.

We may disclose your information when required by law or to respond to legal process to protect our customers, to protect lives, to maintain the security of the services of our services and to protect the rights and property of ACC.


Our Privacy Policy may change from time to time and all updates will be posted on this page.